Delete Your Account and Data

At Campus Buddy, we understand the importance of privacy and control over your personal information. If you decide to stop using our services, you can delete your account and associated data directly through the app. Below, you'll find detailed steps on how to do this, along with information about what data is deleted and what may be retained.

How to Delete Your Account

To ensure that your data is securely handled, account deletion can only be processed within the Campus Buddy app to confirm your identity. Please follow these steps to delete your account:`

  1. Open the App: Start the Campus Buddy app on your device.

  2. Navigate to Your Profile: Tap on the profile icon, which is located at the bottom right of the screen.

  3. Access Settings: Within your profile page, click on the top right menu and select "Settings"

  4. Delete Account: Tap on 'Delete Account' and follow the on-screen prompts to confirm and complete the deletion process.

What Happens When You Delete Your Account?

  • Personal Data: All your personal data, such as your profile, posts, and interactions within the app, will be permanently deleted.

  • Retention of Some Data: For legal reasons, some data related to financial transactions or that is required for our legitimate business purposes may be retained, such as records of transactions for financial reporting.

  • No Recovery: Once your account is deleted, it cannot be recovered. If you wish to use Campus Buddy in the future, you will need to create a new account.

Data Retention

Immediate Actions Upon Deletion Request:

When you request to delete your account, we initiate a process to remove your personal information. However, to ensure the security and integrity of our platform, your personal information is retained for a period of 30 days after receiving your deletion request.

Reason for Retention:

This retention period allows us to conduct necessary investigations to verify the integrity of the account activity prior to deletion. This process is crucial to prevent fraudulent activities and protect the security of our platform and its users.

Final Deletion:

Once the retention period has expired and no discrepancies have been found, your personal information is securely deleted from our systems.

Further Information:

For more details about our data handling practices, please refer to ourPrivacy policy

Questions?

If you have any questions or concerns regarding how to delete your account or our data retention policies, please contact us atsupport@campusbuddyinc.com or use the "Report a Problem" feature available in your profile settings on the Campus Buddy app.